What an easy and stress-free first home buying experience with Capital Park Team! Nate and Jackie are awesome. Friendly, super knowledgeable, and always right on top of everything. We met with Nate for our initial consultation and moved into our dream home in Silver Spring less than 2 months later! We couldn't be happier and I will definitely be recommending Capital Park Team to all my friends.
As a high-strung first-time homebuyer who struggles with 30 DAY commitments to much of anything, I was nervous about the entire daunting process. Nate took the time to educate me on the ins and outs of home buying and put me at ease. From the start of my search, he seemed genuinely interested in my comfort and confidence that I was making the right choice. - Christy R
I just completed my fourth real estate transaction with Nate. He is truly the best of the best -- attentive, smart, a great strategist, and always willing to go the extra mile. Nate and his team responded to all of my questions with clear, direct answers, and exhibited exceptional attention to detail start to finish. I put my house on the market as the covid-19 restrictions were emerging, and greatly appreciate his ability to stay calm through the volatility and thoughtfully maintain social responsibility throughout the entire transaction. I would recommend him without hesitation to any buyer or seller. - Carrie W.
Ben is wonderful. Thorough, knowledgeable, and efficient! - Reqik T.
Ben and his team are Super responsive, set up an alert so I knew every unit for sale as soon as it was listed, sent me comps so I knew what prices were reasonable and helped me through the closing process so everything went smoothly! Highly recommend! - Marci C.
I highly recommend Nate Ward and team. They are accommodating and I really appreciate their no pressure style. Even though Nate is low pressure, he is very responsive! - Alison N.
Nate and Jackie helped us every step of the way through the process of buying our first home. They struck a nice balance between helping us to keep on track and respecting our autonomy. We had a good experience and highly recommend Nate Ward as a relator. - Helena F.
Without having checked Ben's reviews or credentials out, we decided to check out some places that he'd recommended after contacting me through his company's website. I told him what we were looking for and he was really great about sending us listings as soon as he found anything that fit our criteria. He showed us a bunch of places, giving honest opinions about all of them and offering us naive first time home buyers lots of advice about financing, etc. Once we found a good fit, he helped us find the appropriate people for inspection, pest inspection, etc. We felt comfortable asking him questions and confident that he was giving us good advice. We felt supported but never pressured to look at properties or make offers. He was quick to send out new listings and able to show us things quickly as well as easy to contact with questions. - Alison S
As a first time home buyer, Ben was fantastic! He answered all of my questions, walked me through the process step by step, and was very responsive. I often received emails from me later in the evening and early in the mornings. He made me feel like I was his only client. He also referred excellent contractors for the inspection, the title company and more. I completed trusted that I was in great hands and the whole process was smooth and easy. I will be recommending him to all my friends who are looking to buy in the area. - Rebecca T.
Ben and the team really are excellent. For me, it’s hard to sell your house and buy a house. But - Ben will walk you through it. He also tailors the strategy to you and your actual needs. For example, you might want some restrictions on showing your house so you don’t have to “live in a showroom.” Ben will work with you so that you can focus on living your life and making the big picture decisions about the home you want. - Josh N.
I also think Ben is a very good bid coach. It can be really hard to buy, and Ben really helped me prepare a competitive bid that was accepted. Multiple times! So - take my word as a repeat customer.
On the sell side, Ben is an excellent marketer. The photos that the team takes of your house will make you almost not want to sell. Which ultimately is what you want. Ben has sold two of my houses successfully. He really listened to me and that made a big difference in getting through the sale process.
I highly recommend Ben and the Capital Park team. Please consider them when you need a realtor.
John Crisafulli is a great realtor to work with. Being from out-of-state, we had limited time to find and look at condos. John found several for us, in the areas we asked about, and was able to show us everything in just a few hours. We found the perfect condo and were given useful advice from John regarding the areas and what would be a good fit for our daughters. We are very happy with the service we received from John from beginning to end of the process. - Amber D.
Nate and his team are knowledgeable, thorough and very clearly committed to helping the client through all aspects of the (typically) stressful experience that buying and selling a property can be. I recommend him highly. - Gregory W.
I've got a GLOWING review for this guy & I'm not much for glowing! My husband & I were searching for a home to buy in DC last yr & we met Nate at an open house. We are somewhat seasoned home hunters & I usually run from agents at open houses because I feel like most are breathing down your neck & stalking you for your business, even when you tell them you're already working with an agent. Well, we both instantly liked what this guy had to offer, after talking to him for 20 min or so it was clear that he had extensive knowledge of the Cap Hill area were we met him, as well as the rest of the DC area, not so with the other DC agent we'd worked with. So Nate helped my husband & I search near & far all over the district (I really do mean all over!) for our home. He brought great insight to the table as far as the very different neighborhoods that make up the district & really just had such a likable personality that I didn't mind spending day after day house hunting along side him. We've worked with a bunch of different agents in many different cities and by far Nate was the best on many levels. Did I mention that I had my 1 yr old daughter with me the entire time! She absolutely LOVED him & I think the feeling was mutual because he didn't mind her tagging along at all, even when she missed her nap & turned into monster baby! He had no problem carrying her or feeding her some snacks either! I think he even blew her nose a few times!! Now that is service! lol. In general I'd recommend him to anyone looking to buy in DC, whether you're looking for a small condo or a huge house, he knows it all. He showed us a wide gamut of properties to satisfy my curiosity & let me get a feel for the different areas & options available in our $ range across the city before we finally decided on "the one". He often had some little thing to point out when we were looking at property, that after seeing a bunch of properties back to back & feeling tired & cross eyed, we'd not noticed or never would have thought of (which I found very helpful). He was a great "tour guide" & I learned quite a few short cuts in & out of different neighborhoods that, being somewhat new to the area at the time, I gained all new perspective for the ins & outs of the city, so that was an added bonus! We found it really helpful & comforting to that find out that he spends a lot of time on the web & blogs on different DC neighborhoods- so he's always got a tidbit to share & the most recent news on growing neighborhoods across the district. Regardless of what or where you're looking, I can honestly say, Nate knows DC property! Even though we knew he was busy, he always made time for a last minute or late night showing & had a way of making us feel like we were his only clients. He's the kind of agent who is not in your face pushy but is going to make sure that you find what you want even if it means showing you a hundred properties, we were very particular & he wasn't going to give up until we found something that were not just comfortable in, but something that we were really happy with! He really made it a point to wrap his head around what we needed & wanted to find the best home for us. Overall, we meshed well, which really counts & he's got the most up to date real estate knowledge of any agent we've worked with. We'd definitely recommend him & will no doubt be listing with him when we're ready to sell! - Stacy K
Ben eclipsed the great job he did 10 years ago purchasing my Capitol Hill rental property by helping me successfully get it ready for selling, and then market and sell it for asking price. He is a Washington DC fixture in the industry and has a broad and detailed understanding of property, location, and property appeal. - Roger S.
As I live outside the USA I could not realistically go there to manage the many steps and details needed. I needed a practical, hardworking professional. I selected Ben again because I knew had had to be a practical professional with his years handling difficult properties.
Ben did an outstanding job in 4 main areas:
1. Negotiate with total 4 tenants to move out.
2. Find and work with reasonable price contractors to upgrade the property, inside and out, from renter grade to 'owner live in' grade.
3. Decide and closely coordinate the final details to polish the property so we could confidently show the property.
4. Arrange staging and a strong marketing program, resulting in asking price sales contract within a few weeks.
You can trust Ben as your partner to do what it takes to achieve your goals.
Buying a home for the first time can be both exciting and overwhelming with a limited budget and timeline. Ben was such a great source of sound advice throughout the entire home-buying process, with great recommendations on what areas to consider within the DC area and an honest assessment of pros and cons of each of the condos we visited along the way. He kept the process moving and always made himself available for a quick phone call or reply to any questions I had. I would definitely recommend him to others searching for a home in the DC area. - Ashley N
I had the privilege and opportunity to work with John this past spring (2017). I began my home search with no real timeline, and happened across a Capital Park Team listing one evening while on Zillow. I emailed to arrange a showing for a property I was interested in, and received the world’s fastest response and showing appointment with John. He was so incredibly personable, professional, and a real pleasure to work with. As a first-time home owner, he made me feel like a priority client and kept me informed about the entire process and what to expect as we progressed through the process of buying my first home. Every business and service he recommended was equally as impressive with their service and attention to detail. I truly felt like I had a partner throughout this experience, and cannot recommend John and the Capital Park Team highly enough. - Lael C.
In the competitive, fast-break DC real estate market, where properties can receive multiple bids and buyers sometimes have to act fast or lose out, I can’t imagine a better agent to have on your side than John. If you’re a buyer, he helps you position yourself so that, when appealing properties come on the market, you have maximized your chances of success, and in competitive bidding situations he knows how to craft an offer so that it stands out from the pack. He’s also incredibly responsive – when I was out of the pocket on a Sunday morning, he represented my interests so well in a bidding situation that I won the property. I am very pleased in my new home, and I wouldn’t be here without him! - Mark T.
I have had the pleasure of working with Nate twice, once when buying and once when selling. We liked him so much when buying that we used him again when selling! He was extremely knowledgeable and helpful for both processes and I would highly recommend him. He is very easy to work with and attentive. - Chris H.
Nate and his team are amazing! Patient and anticipated needs throughout the whole process. Regular communications and super responsive. Couldn't have been in better hands! Thank you. - Jenny R.
Nate and Jackie made the house buying process less stressful. Their expertise on the DC real estate market is unmatched. They knew what we were looking for and found it. They are our realtors for life! - Ashlei R.
I have to give a shout-out to a person that simply ROCKS and is helping me keep my sanity in the home buying process. He is smart, insightful, calm and collected, never pushy, very patient and a voice of reason whenever my emotions about a house get the best of me. He is always putting your best interest first and this is exactly what every home buyer deserves! Thank you Ben Puchalski for helping us navigate the process! If anyone is looking for a real estate agent in the DC, MD or VA area you'd be silly not to consider him. - Andrea D
After working with Ben to buy a condo a few years ago, I instantly reached out to him once I was ready to buy a house. He was incredibly flexible when I came across my house that had just hit the market and he was able to take me on a tour the next day! He positioned me very well during the bidding process which got made me the winner while also getting the lowest price. He offered to help me find a tenant for my condo and has truly gone out of his way to assist me during this process, including a last minute need to get an early furniture delivery stored at the new house just days before closing. To me it’s a no brainer! He provides the best service in town and will be my realtor for life! - Diamond D.
I highly recommend Ben Puchalski and his team! Experienced agent extremely familiar with the DMV area and the market. He is very easy to get in contact with via text, phone, or email at any time and patiently walked us through the entire process. He worked with our schedule to show us properties and always gave his expert advice. Next time we buy or sell, we will definitely call Ben! - Hugo A.
Ben helped us to buy our first condo. We started out thinking we wanted to be in DC, but ended up deciding on Arlington. Throughout the search process he was really patient and helpful as we went from open house to open house weekend after weekend. We felt comfortable asking him questions and trusted his judgement and love where we ended up!! - Taylor M
We bought a house with Ben Puchalski and have only good things to say. Some wild situations came up on the seller side and Ben guided us through the process expertly. He is easy going and communicates promptly and clearly. We were doing a kitchen renovation and he even connected with us with a contractor that he has worked with before and trusts. Overall we couldn't be happier with the house we ended up buying with Ben. - Nathan J.
John Crisafulli is a great realtor to work with. Being from out-of-state, we had limited time to find and look at condos. John found several for us, in the areas we asked about, and was able to show us everything in just a few hours. We found the perfect condo and were given useful advice from John regarding the areas and what would be a good fit for our daughters. We are very happy with the service we received from John from beginning to end of the process. - Jamie & Amber C
Ben Puchalski with Capital Park Team was terrific! My wife and I were "casually" in the market for quite some time, without a huge sense of urgency. Having used Ben in the past to both buy and sell, we would check in from time to time to see if there was anything he could offer for assistance, without ever pushing us towards anything. When we finally decided we were "looking" Ben sprung into action and helped us solidify and quickly make an offer on a property we liked, and ended up buying! During a quick close process, Ben was extremely helpful in answering questions, and making sure all of our needs as a buying party were met and represented very professionally. Ben is very responsive, and very knowledgeable about the local real estate market. He is someone who gets the job done without a lot a drama, which is exactly what is needed during what can be a stressful situation. We highly recommend Ben and if we ever decide to sell/buy again, we will again be giving Ben a call! - Tom T.
As first-time home buyers, Ben did a great job of thoroughly explaining the buying process. He was quickly able to identify a variety of houses for us view, which led us to our house in less than a month. He clearly knows the DC market well, which made it easy to trust his judgement as he guided us through our decision to buy our first home. - Kristin C
Amazing!!!! Nate & Jackie were absolutely amazing! We had a previous realtor who was not aggressive enough with their efforts in terms of their promptness to emails and listings. We were referred to the Capital Park Team through a friend who used them as well. From the start there was a drastic change as Nate & Jackie were quick, helpful, and got us the best offers and deals. They were able to get the seller to come down off their asking price in the first week! They not only got us a better price, they found program(s) that we could do to help ease the financial burden. They were the best. If and when we do get another property the Capital Park Team will be our realtors! I truly recommend them. - C Ferguson
Nate and Jackie helped sell my condo and then helped my boyfriend and I upgrade to buying a house. They were superb on both fronts (buying and selling). On the sell side, Nate was always there to give me advice and helped us stage/photograph the place on short notice. On the buy side, Nate helped us craft the perfect offer on a very competitive home. Jackie provided amazing support and kept the closing process on track for both transactions. Finally, but most importantly, they truly do care about their clients and will go the extra mile for you, no matter how busy the real estate market is. I would recommend them to anyone with no hesitation! - Natalie K.
- Brendan C.
Nate and Jackie came highly recommended by friends of ours even before we started our home search in earnest. After meeting several different realtors to gauge their level of service, knowledge, and commitment, my partner and I were immediately at ease after our first meeting with Nate and really appreciated his patience and wealth of knowledge, especially as first time home buyers. We knew he was the right realtor for us as soon as we left our first meeting. Nate made no attempt hurry my partner and I along through the home search process - we were at it for several months before really narrowing down our criteria and finding the right properties to make offers on. Nate and Jackie recognize the internal process that a couple needs to go through when looking for and home and they are happy to lend advice and input when asked, while at the same time not trying to push you one way or another. We could not have appreciated their straightforwardness and sincerity more - it is a stark contrast to the personalities of some agents we met prior. Nate and Jackie spent an unbelievable amount of time working with us to find the right house, and never once did we feel rushed or anxious in the process. In an age of instant digital transactions, our experience with the Capital Park Team was a pleasant reminder of what top-notch people-oriented business can be like.
When I say Nate went above and beyond the call of duty to help us through our search, I am not exaggerating - I have never experienced this level of service and commitment before. As soon as we pointed out properties we were interested in, Nate and Jackie would respond immediately and work to get us into these homes later the same day. We spent several months looking at dozens of properties with Nate - even nights with torrential downpours didn't slow Nate down from showing us places in Columbia Heights, the H St corridor, and Capitol Hill. We saw the full gamut of housing stock DC has to offer - posh move-in ready condos to dilapidated fixer-uppers and short-sale units. Nate has a wealth of home construction knowledge, which proved to be invaluable as we toured some of these older homes. When we found the place we ended up buying, Nate had no qualms about taking me on a tour of the crawlspace so that we could inspect for termite damage before the official inspection. This was unnecessary but appreciated nonetheless as it allowed us peace of mind as we entered the negotiation process since we had an idea of what the sub-floor looked like in advance.
As excited as we were once we closed on our home, my partner and I were somewhat sad since we had grown used to seeing Nate and Jackie on nearly a daily basis by that point. We bought a house and ended up making some pretty great friends along the way! Capital Park Team will, without a doubt, be involved in our future real estate dealings in DC. Thanks Nate and Jackie!
My experience with the Capital Park Team buying a row home in DC, working with Nate, Jackie, and Katherine, has been beyond expectation. The entire team was extremely responsive and professional. They looked out for my interests and were honest throughout the entire process. The entire team was very knowledgeable about the DMV area. I Would highly recommend the Capital Park Team! - David Z
Nate came highly recommended by friends of ours even before we started our home search. After meeting several different realtors to gauge their level of service, knowledge, and commitment, we were immediately at ease after our first meeting with Nate and really appreciated his patience and wealth of knowledge, especially as first time home buyers. We knew he was the right realtor for us as soon as we left our first meeting. We could not have appreciated his straightforwardness and sincerity more. Nate spent an unbelievable amount of time working with us to find the right house, and never once did we feel rushed or anxious in the process. Can't recommend Nate highly enough! - Larissa W.
Ben Puchalski with Capital Park Realty is awesome! I first found Ben a couple of years ago when we were in search for a place in DC. Ben was super patient with us. We put him through a lot and he was always accommodating. He found us a great place at the Wharf and when we were relocating I called on him again. Ben did some great marketing and had several showings within the first few days. Ben had our place sold quickly and was once again was very accommodating helping us close quickly. Ben was extremely helpful in answering questions, and making sure all of our needs were met. Ben responds quickly and goes above and beyond to help his clients. He is unflappable which is great during what can be a stressful time. Highly Recommend! - Jean W.
Great people with endless knowledge of the DC area! You can't go wrong with Nate & Jackie! - Eric L.
Ben is an extremely knowledgeable and patient agent who helped us find our home. I would definitely recommend him to anyone looking for a place in the DC area! - Johnny C.
Nate and Jackie are fantastic. They guided us through our first home purchase with ease and were extremely available and responsive. We needed a realtor quickly and Nate made time to speak with us the same day. They also spent time helping us think through renovations and design concepts. The Capital Park Team came highly recommended from friends who've bought with them and we enthusiastically recommend them to anyone looking to buy in DC. - Jillian C.
We worked with John to purchase our home! My husband already owned property before were were married, but this was my first time going through the process. First and most important to two very busy people, John was incredibly flexible and accommodating. He met us on VERY short notice to show us a home, and helped us structure a competitive offer that we had to turn around very quickly. Second, he answered a lot of the questions that I had as a first-time home buyer that made me feel comfortable moving forward. The questions were many - and he was very patient! There was more back-and-forth with the sellers than I had anticipated, and he communicated really well with us and the sellers' agent. He's got an awesome laid-back personality as an added bonus! - Megan O.
We needed to get an apartment for our daughter in D.C at a specific location and time. She was starting her medical school education. There were not many choices available, but John Crisafulli helped us every step of the way. He was knowledgable, courteous, hard working, and most importantly, extremely patient. We ended up getting the right apartment at the right place and the right time. We were lucky to have him as our agent. - Sherry G
One of the best things this company has going for them is their refreshing honesty and attention to detail. Their soup-to-nuts knowledge of real estate enables them to notice details about homes and infrastructure from the moment you step in a property. They provide great insight into market value and what the mortgage process would look like. I had an excellent experience with the Capital Park Team, and I regard them as first-rate. - Melissa S
We worked with Nate as first-time homebuyers and the experience could not have been better. He walked us through the entire process and was always available to answer any questions we had. Every property we saw was totally on point. We highly recommend! - Tess R.
- Elizabeth F.
Nate is quite simply a pro who knows A LOT about the DC market, neighborhood history, and current trending. He knows the market, and stays up-to-date like no other realtor i've worked with. After my first meeting with Nate, it was clear to me that he knows DC neighborhoods like the back of his hand. Over the course of my home search, it was apparent to me that one of Nate's greatest skills is his ability to stay on top of news about homes coming on and going off the market. Nate was excellent at identifying homes that fit what I was looking, and often alerting me to properties that were on the market after just a day. This is extremely helpful in a city like dc with such high market turnover with well-priced properties. - Norm K
Working with Nate and Jackie Ward at Capital Park Team was an absolute pleasure. Nate was so accommodating and worked around my schedule when viewing properties. He is such an expert on properties. He listens to his clients and doesn't take you to places he knows wouldn't suit you. His advice throughout the entire process was spot on! Jackie was always there to help with any questions I had and she was exceptional. All I can is Wow! What a team! I would highly recommend Nate and Jackie for any and all of your home purchases. They are great. - Geraldine M.
I have churned through Realtors like Hollywood actors do spouses. I have stuck with Ben because he brings substantial knowledge to the buying and selling process above and beyond just executing the transaction. I bought my current investment property with him as my realtor and am currently listing it with him as well. What sets Ben apart from most Realtors is that he appreciates the fact that buying a house is a substantial investment and helps the buyer/seller to maximize that investment. While I was doing my renovation and preparing to sell the property he came over on numerous occasions and provided valuable input on my renovations, everything ranging from the floor stain to the kitchen layout. A lot of Realtors don't have much of a clue on where a neighborhood is heading or whether a house does in fact have "good bones". Ben does. I will work with Ben when looking for another investment property or selling my own house. I recommend Ben without hesitation. - Richard C
My husband and I were so happy with Ben as our agent. He spent a lot of time with us and never made us feel rushed. He gave us his honest opinion about each property we saw, which we really appreciated. House hunting can be stressful, but we had so much confidence in him that we didn't feel overwhelmed. Most importantly, we've been in our house for over a year and totally love it. - Emily A
Nate understood what I was looking for and did not waste time with properties that didn't fit my specifications. At the same time, he did a fantastic job advising me on additional "big picture" things I should consider about each property, from the location to layout. Nate struck a great balance between assessing the property as a sound investment for me and considering what I wanted for a HOME. He also patiently humored my quirkier hang-ups (a love of exposed brick and total opposition to weird smells). I felt Nate was truly interested in finding the perfect place for me rather than just making a sale. He was personable, easy to talk to, and extremely honest. He was willing to trek out for a single showing at 8:30 on a random Thursday night with a few hours notice because he was convinced it was a winner-- and that property ended up being the condo I bought. I am still completely thrilled with my new home, and grateful to have had Nate's expertise and advice. I have nothing but fantastic things to say about Nate and his professional abilities, and would recommend him to anyone. Two thumbs up - way up! - Carrie W
Buying my first home with Ben was a great experience! He went above and beyond, coordinating with my lender and keeping me sane. I have already and will continue to recommend him and the Capital Park Team to anyone in the market for a new home. - Ann R.
Nate is extremely knowledgable and forthright, and helped us learn what questions to ask and what to look for in purchasing a house. We are very pleased with our final purchase and we couldn't have done it without him. - Morgan F.
Nate is very knowledgeable of the DMV market. We were able to identify and make a successful offer on an ideal property on the very first day. Diligent, organized, and thorough, I will work with him again, and highly recommend him and his great team. - Gene G.
We worked with John Crisafulli at the Capital Park Team from August - September 2016. He had previously helped my brother find an amazing condo and was just as helpful and informative as before. He was very responsive to our preferences and concerns. He also had a very deep knowledge of the DC real estate market and was able to really help us make our final decision. The condo we bought it amazing and can't thank John enough for his help. - Anup R.
Ben has been our realtor on two different houses, he has been terrific, low stress and makes a complicated process easy. Plus he has a good attitude and honest. He has taken good care of us. - Gary B.
The Capital Park Team and Nate helped my wife and I to both sell our former home in DC and then buy our new home in VA. Our former home had been on the market with another agent for six months with absolutely no activity. We then brought Nate in to be our new agent and within a month and a half we had a buyer. We next used Nate's expertise and tireless energy to find and purchase our new home in VA which we did after seeing some 35 houses. Nate went above and beyond to help us and we highly recommend using him as your agent. - Thomas B
We've worked with Nate for several years. He's the most professional, knowledgeable, and honest person I've ever worked with. You know you're working with an amazing agent when they give their honest opinion, even if that means telling you to walk away from a home. I couldn't offer anyone a better recommendation than to work with him if you can - Daniel M.
Ben Puchalski was instrumental in helping us to find and purchase our first home. He was incredibly responsive, even when we were out of the country over the holidays. He helped us to navigate the ups and downs of our house hunt, and recommended the appropriate experts along the way. We couldn't be happier with our new place! - Shannon O.
My husband and I we were fortunate to have received several recommendations from other first-time home buyers who had been able to find what they were looking for with Ben's help. Although we were initially hesitant to deal with real estate agents, a demanding job and long hours made the process of house hunting quite daunting but with a lot of patience, insight and humor, Ben helped us navigate the process with ease. We were so grateful for his honesty and concern for us, always keeping us grounded by pointing out issues in homes that the untrained eye would have easily overlooked...as we did in more than one occasion. We never felt pressured to buy a home and it was comforting to know that no matter how excited we got about a particular property, Ben could always be counted on to ensure that the aesthetics did not fool us. With extensive knowledge about renovations, he could easily tell when contractors had taken short cuts in the quality of the job and materials used, something that we were initially oblivious to. Since he has been selling homes in the DC, MD and VA area for years, he was able to share important information about several neighborhoods, their trajectory and prospects in the coming years. Throughout the whole process we never felt pressured to buy a home and thanks to his help we found a beautiful place. From the search to placing offers and closing on the house, Ben was there at every step of the way, always timely and responsive in answering questions and concerns. I've recommended him to every person that is house hunting and when the time comes to look for another place, without a doubt Ben will continue to be out go-to guy. - David F
I do not write many reviews, but I am doing so for Nate because I feel I owe him one. He shepherded me through what had to be one of the most difficult and complicated first-time home-buying experiences ever. I know a lot of agents can say they are understanding when it comes to buyers like me, but I feel my circumstances were particularly trying and really showed his dedication to his work. - Dylan E.
1. Narrowing the search:
I was looking for an affordable one-bedroom apartment. With the help of the polygon map search tool on the Capital Park Team website, I identified several attractive properties in the Southwest Waterfront. I then went in search of a realtor and interviewed several before ultimately selecting Nate. Nate is personable, direct, and has expert knowledge on the history and management of many of the major properties in the neighborhood. He patiently and diligently explained to me the differences between coops and condos, both in terms of fee structure and how to factor in utilities, taxes, and any underlying mortgage. We went on several visits to Southwest and must have toured more than a dozen units before I made my decision. I did not sign a buyer agency agreement until I had selected a unit and was ready to make an offer. It turns out the search was not to be the hard part of the process.
2. Getting to a contract:
The unit I wanted was in a coop that had such a low owner-occupancy rate my regular bank would not provide financing. Nate helped me to find a new lender that had a good reputation at the co-op and was willing to take the loan, and got the necessary documentation together so I could get preapproved. He then produced comps to help me build an offer (which ended up being much lower than my original guess). After coming to terms with the seller on price, one big unknown remained: the tenant. Nate had warned me about the potential complications given DC tenant rights, and we made signing the TOPA affidavit a condition of the contract. Still I went more than a month without any confirmation the tenant was actually going to leave. During this time Nate mediated discussions with the seller and helped to manage my anxiety as I fretted over when to give notice on my own apartment and meanwhile watched new units come on the market.
3. Getting to closing:
Closing was ultimately only delayed by two weeks, but that is where my real troubles began. The week before closing I started getting calls from my lender (not the original loan officer, but the mortgage processors in the back office) asking for last-minute paperwork. After each call they assured me I was now ready to go. However, the day of closing, with both parties at the table and me with my 20% down payment in hand, and despite numerous phone calls and confirmations that very morning, my lender simply failed to show. Nate negotiated a pre-settlement occupancy agreement with the seller (since I had contractors lined up to start painting that weekend) and worked with the settlement company to reschedule for the following week. He also played nanny to the lender in the interim, ensuring that this time when they said the paperwork would be ready it actually was.
Buying your first home is stressful enough, but thanks to an uncooperative tenant and an unfathomable lender, my experience was particularly nerve-wracking. Through it all Nate was a constant source of support and guidance. And while it may have taken longer than I would have liked, I am very happy with my new apartment. It also needs to be mentioned that Nate did all of this for a relatively low-end client (under $300K) which just shows that he cares about the job. We went for drinks afterwards to celebrate.
I would not hesitate to recommend Nate Ward and Capital Park Team to anyone looking to buy in DC.
Nate was fantastic to work with. My husband and I were on a short timeline to find our first home. He went out of his way to make sure our house hunting process was smooth and provided lots of useful first time home buying advice. We were able to find our dream home and are lucky to have gained a new friend in the process! Highly recommend working with Nate! - Mary H.
I found my apartment in Arlington after Ben showed me around to several places. He was very helpful to narrow down options and extremely prompt with answering questions and scheduling to view apartments. I did not feel pressured to make a decision and he even pointed out some of the areas of concern at some of the apartments we viewed. I would use his assistance again when looking for a house and recommend him to others looking as well. - Kym M
Nate and Jackie recently helped my wife and me find our first home in Silver Spring. We couldn't be more excited about the house and can't say enough about Nate's dedication to helping us get here. As first time home buyers we didn't really know what to expect, or more importantly what to be on the look out for. Nate was patient during our search and invaluable when it came to identifying pitfalls with a potential home. We only needed two days of searching as Nate was able to help us zero in on homes that fit our profile. He was very flexible with his schedule and well prepared ahead of our outings. Once our offer on the house was accepted we were immediately faced with a water issue in the basement. Thankfully we hadn't yet closed and Nate instantly became our full time lawyer and negotiator with the seller. Nate could also double as a contractor, as he knew everything there was about the water issue and how to fix it. He ultimately helped us negotiate for a brand new floor (of our choice) in the basement in addition to substantial drainage work outside of the house. Had we not had Nate's knowledge of the problem we wouldn't have known what to ask for and certainly wouldn't have ended up with a beautifully redone basement done to our own specifications. Closing and paperwork was a breeze thanks to Jackie's support. We would highly recommend the Capital Park Team to any potential home buyer! - Mike M
Ben is awesome! We moved cross country from California, which is a daunting task in terms of housing. We only had one visit to the area, but Ben showed us around and gave us an honest assessment of all the DC neighborhoods and areas in Montgomery County. We couldn't find a place on our first visit, and being busy professionals were not able to come back again. But our worries were relieved, Ben diligently searched for residences, listened to our needs and really put himself in our shoes giving us the straight answers on the good, and not so good neighborhoods (and advantages/disadvantages of in-betweens). He found the perfect house for us, eliminating a commute, bigger than we thought we could afford with a yard and garage- total bonus. Plus, we had the additional constraint of having a dog, but that didn't seem to phase him. He was quick to reply to our inquiries, genuinely took our concerns into consideration, seamlessly found us a great deal -within a day of the real estate posting (he was on top of it!) and was just a pleasure to be around. In fact, when we get settled, we might have him over to have a beer. Next time we need real estate, we'd definitely start with him and I pass along my highest recommendation. - Emily P
Nate was super responsive, honest, and extremely knowledgeable about the local market. I highly recommend him to anyone looking for a top-notch broker in DC! - Claire S.
Nate is an outstanding realtor, and my wife and I never would have found our first home in D.C. without him! We knew we could trust Nate the moment we met him, and his extensive experience, expertise, and willingness to go the extra mile helped us buy an amazing condo in D.C. As first-time home buyers, we didn't know what to expect from a realtor or the buying process, but Nate went above and beyond to make us comfortable and truly exceeded all of our expectations. He made each stage of the process less intimidating; he was very patient and never pushy; he consistently listened to our needs and preferences; and he helped craft and implement a winning strategy for us. Nate is also very friendly and easy to talk to, and made the few hours each week that we spent house hunting together a lot of fun!
Expertise About All Things Real Estate: Nate has tremendous experience and expertise in all aspects of the real estate process, including market research, buying/selling strategies, negotiation tactics, mortgage loans, legal/contractual responsibilities, home improvement/repairs, etc. We always had peace of mind knowing Nate had our back if we missed something or didn't understand part of the buying process.
Knowledge of DC Area Neighborhoods/Market Trends: Nate is the most knowledgeable person about the D.C. area that we've ever met (and we've lived in D.C. for over a decade). He knows unique characteristics about every D.C. neighborhood (his website lists countless details for each locality) and has his finger on the pulse of all market trends, incoming developments, etc. He listened to what we liked and didn't like and helped us pursue the neighborhoods that perfectly matched our needs and lifestyle preferences. He had fun restaurant recommendations for each neighborhood too!
Professionalism: Nate was extremely professional, personable, and approachable throughout our home-buying experience. He was always reliable, ethical, and poised, and we knew we could count on him with any questions or concerns we had.
Communication: Nate is a fantastic communicator and was consistently responsive and thorough whenever we had questions or requests. He is a great listener and always put our priorities first as clients. Nate continued to keep in touch and provide support even after we purchased our home.
Relationships: Nate is extremely well-respected and connected throughout the DC area real estate community, which is incredibly valuable. Nate's strong reputation, combined with his unique skill set, gave us a huge advantage over other prospective buyers. Nate's connections with other realtors/developers facilitated numerous private showings and ultimately the opportunity (and edge) to buy our home in an extremely competitive market. We literally would not have been able to buy the property without Nate and his positive reputation. Nate also has an extensive amount of recommendations for home-ownership resources and contractors of all types, and for the rare occasions where he didn't have an answer for something, he always knew someone who did.
High-Quality Team: Nate leads a team of highly-qualified professionals (including Lakesha Gunn) that provided extra support to us every step of the way. The Capital Park Team was a great choice! - Mitch W.
I admit, I'm a finicky buyer. I'm a part time investor and possess above average knowledge of DC's real estate market. So, it was important for me to find an agent who knows more than me about DC's real estate environment. I also needed an experienced negotiator and someone available at nearly all times of the day to entertain questions. Ben Puchalski fulfilled all of my agent needs and more. He's the consummate professional, very knowledgeable and, most importantly in my opinion, he is extremely responsive. He was always available to discuss potential purchases and real estate investment opportunities. In this market with very low levels of inventory, time is everything. In the past, I've lost out on properties because of non responsive agents. it was a great benefit to have an agent like Ben to submit offers on my behalf within minutes rather than days. Not only will I recommend Ben and the Capital Park Team to family and friends, I will definitely be calling Ben for my next purchase. -Joseph H - Joseph H
Superb service!! This was our first home purchase and we were not sure what to expect going through this process. A friend referred us to Ben Puchalski at Capital Park Team and I am so glad we called him. Ben was terrific through our entire house journey. His patience, humor, and extensive knowledge of real estate was invaluable to us. He helped us make the right choice and we are delighted to be in our new home in the area we wanted to be in. I strongly recommend anyone who is looking to buy a house to contact the Capital Park Team. You’ll be in great hands all the way. - Joanne B.
Patient while home searching, outstanding in negotiations, always a step ahead. We would not have succeeded in closing the deal without John Crisafulli and the Capital Park Team. - Catherine N.
I've worked with Nate multiple times -- both as a home-buyer and as a landlord. Nate and his team have always been knowledgeable, professional, and simply great people to work with. I give him my highest recommendation. - Cleveland L.
Ben was wonderful to work with during the home buying process. He was everything you would want: flexible, helpful, knowledgable, and goes above and beyond. Highly recommend! - Hammad H.
Nate was extremely helpful and knowledgeable - we got the right place at the right price thanks to his expert advice along the way. - Jocelyn K.
Nate was incredibly helpful in helping us sell our condo. Friends of ours recommended him after he helped them sell their condo (for a great price), and we are so glad they did. From start to finish, Nate provided value and good counsel and kept things moving forward. He was always responsive, patient, and provided honest/candid input when it was needed. Despite some curveballs while showing our place (Pope's visit, etc.), we were able to sell it at a price and within a timeline that made us very happy. - Matthew G.
We would definitely recommend him to others, and have already done so.
John Crisafulli helped us find everything we wanted in a home, and in a perfect location close to the city! I highly recommend John and the Capital Park Team. - Chloe S.
We needed to get an apartment for my sister in D.C at a specific location and time. She was starting her medical school education. There were not many choices available, but John Crisafulli helped us every step of the way. He was knowledgeable, courteous, hard working, and most importantly, extremely patient. We ended up getting the right apartment at the right place and the right time. We were lucky to have him as our agent. - Yusuf M.
Nate and his staff at Compass are unmatched in their attentiveness. I was in the market for a condo and had some pretty specific needs, and Nate both found the best location, a great unit and hit all my needs (and within budget!). As a first time homebuyer, he kept me informed at every juncture, making sure I knew what I was doing and how to navigate the complex process easily. Def the highest recommendation. - Isaac A.
John Crisafulli is an awesome realtor. His professionalism, dedication and follow through was evident during the entire purchasing process. I am truly thankful for all of his help and highly recommend him to anyone looking to purchase a house in the DC, Maryland or Virginia area. - Aaron B.
Nate and Jackie recently helped my wife and me find our first home in Silver Spring. We couldn't be more excited about the house and can't say enough about Nate's dedication to helping us get here. As first time home buyers we didn't really know what to expect, or more importantly what to be on the look out for. Nate was patient during our search and invaluable when it came to identifying pitfalls with a potential home. We only needed two days of searching as Nate was able to help us zero in on homes that fit our profile. He was very flexible with his schedule and well prepared ahead of our outings. - Anne P.
Once our offer on the house was accepted we were immediately faced with a water issue in the basement. Thankfully we hadn't yet closed and Nate instantly became our full time lawyer and negotiator with the seller. Nate could also double as a contractor, as he knew everything there was about the water issue and how to fix it. He ultimately helped us negotiate for a brand new floor (of our choice) in the basement in addition to substantial drainage work outside of the house. Had we not had Nate's knowledge of the problem we wouldn't have known what to ask for and certainly wouldn't have ended up with a beautifully redone basement done to our own specifications. Closing and paperwork was a breeze thanks to Jackie's support.
We would highly recommend the Capital Park Team to any potential home buyer!
Thanks for sticking it out with me during my very long and complicated house hunting and home buying process! Your help and guidance were extremely helpful. I'm thrilled with my new place-thanks for making it a reality! - Sandy F
Nate and Jackie were recommended to us by friends who used them in multiple transactions over many years. They were patient and knowledgeable facilitators in our search for a home and went above and beyond to help us deal with a number of issues which arose post-offer and pre-closing. On top of that they are wonderful people. We really felt like we lucked out having them by our sides during the process! - Erik V.
John Crisafulli is an excellent realtor and helped me find my new home. Randomly got an email from him offering his services when I clicked a link that I was interested in a property. Four offers, dozens of property visits, hours of phone conversations and six weeks later I was moved into my new place all thanks to him. This guy does not quit and worked really hard for me and I can't thank him enough. He is always quick to respond, no matter the time of day/night. He strikes a good balance of patience and calm urgency to make sure if you want a place, he'll give you your best shot at getting it. John is the no nonsense type, so if you are looking for someone who will sugar-coat situations or BS you, he is not your guy. If you want someone who will work with your price range, expectations, and parameters respectfully and not blow you off because you're not in the market for a $1.5M rowhouse - give John a call. He always made me feel like his number one priority; and when you're making the biggest purchase of your life - that's the type of realtor you want in your corner. I was so happy with John and CPR that I'm using him to sell my previous property with full confidence that they'll get the job done. Highly recommend giving them a call. - Neal S
We recently purchased our home, and Ben Puchalski was our real estate agent. Ben is infinitely patient, extremely knowledgeable, and very good humored. He answered all of our many questions and expertly guided us through the searching and purchasing process. He seemed to work tirelessly on our behalf. I highly recommend Ben and the Capital Park Team. - Graham G.
Nate helped us buy our home in Montgomery County. He is extremely responsive and his recommendations were spot on for helping us achieve our goals. We appreciated his professionalism and would not hesitate to tell others that he is a great asset for you. - Oona S.
Nate provided excellent guidance for my wife and I as we navigated the complex world of buying our first home. Nate was always professional and approachable whether he was explaining complicated concepts like contingencies or more unconventional items like why it’s best to perform a home inspection the day after it rains. We adjusted our search geographically midway through the process because of pricing and market demand. However, we never felt any pressure from Nate to buy in a particular area or select a certain house. My wife and I found a great home faster than expected and within our budget. Buying a home always presents unforeseen challenges but having an experienced agent like Nate makes these challenges far less daunting. - Brandon M.
We worked with John to purchase our home! My husband already owned property before were were married, but this was my first time going through the process. First and most important to two very busy people, John was incredibly flexible and accommodating. He met us on VERY short notice to show us a home, and helped us structure a competitive offer that we had to turn around very quickly. Second, he answered a lot of the questions that I had as a first-time home buyer that made me feel comfortable moving forward. The questions were many - and he was very patient! There was more back-and-forth with the sellers than I had anticipated, and he communicated really well with us and the sellers' agent. He's got an awesome laid-back personality as an added bonus! - Meg and Jason B
Ben is a great agent and a really nice guy to work with. He found us our first house and was incredibly helpful throughout the process. The main thing that set Ben apart from other agents we had worked with, was the attention he paid and effort he put into our search. In such a competitive and fast-moving market, the listings we found on our own (by the time they made it to Zillow/RedFin) were usually already under contract. When we started working with Ben we received the great listings he found just hours after they were listed. It really gave us a leg up over the competition, we would not have been able to find our amazing new home with out him! I highly recommend Ben to anyone in the market for a new home or investment property! - Jacob A
Nate has truly been there every step of the way. We couldn’t have wished for a better person to assist, support and represent us. The process was transparent and we always had top quality information given to us. - Ivan A.
We felt welcome any time of day or night, including weekends which made things so much easier. Immediate action was taken on our behalf with a follow up soon after. It was a pleasure to watch Nate’s excellence at work and the bar of excellence and professionalism was sky high. If Nate worked for NASA we would’ve set foot on Mars a decade ago.
Ben Puchalski was amazing at helping us navigate home buying and all it entailed! - Nancy E.
My wife and I have just started our search for a first home. Nate is very knowledgable and we've appreciated his supportive and non-pushy style. I highly recommend Nate if you're looking for a real estate agent! - Alex B.
Amazing!!!! Nate & Jackie were absolutely amazing! We had a previous realtor who was not aggressive enough with their efforts in terms of their promptness to emails and listings. We were referred to Capital Park Team through a friend who used them as well. From the start there was a drastic change as Nate & Jackie were quick, helpful, and got us the best offers and deals. They were able to get the seller to come down off their asking price in the first week! They not only got us a better price, they found program(s) that we could do to help ease the financial burden. They were the best. If and when we do get another property the Capital Park Team will be our realtors! I truly recommend them, 100%! - Courtlandt F.
Ben helped me find my first condo in DC. He knows the DC housing market extremely well and kept me up-to-date on trends and listings. We viewed dozens of places and he was patient and informative throughout the whole process. He also troubleshooted through a number of different problems with the condo and the contract. I'm extremely happy with my home purchase and would recommend Ben to prospective home buyers. - Alexandra F
Nate has represented me as both a seller and buyer and he performed admirably in both roles. I particularly appreciate his knowledge of construction, appliances, and utilities. When evaluating a potential new home, it is tremendously valuable to have a realtor who can give an informed assessment of the home's condition and quality and the logical areas for improvement. - Brian H.
Nate worked tirelessly and maintained excellent communication with me during both the sale and purchase phases. Highly recommended.
John Crisafulli was a great representative. From the initial showing to final closing and everything in between, John helped navigate what can be a maddening process. Wish he could work his magic on the contractors! - Bob J.
Ben Puchalski with Capital Park Team was extremely helpful and patient when helping me find condos to live in DC. Very familiar with the VA process and helped steer me in the right direction for places to live. He's extremely experienced and he gave me great advice on places I wanted. He helped me get the place of my dreams while I was on edge if I would get the place or not. He recommends excellent mortgage and title companies as well. My first experience buying and he was so helpful and transparent it made they buying process easy and understandable and I never felt pressured to buy. I absolutely recommend him. - Vandell F.
John was great to work with- he has an in depth knowledge of the market, is straight forward and responsive, and will fight for your interests in the transaction. I was a first time buyer and he helped explain the entire process to me in a manner that I was able to easily understand. - Vijay R.
My experience with real estate agent John Crisafulli from Capital Park Team was amazing. As a first time home buyer, he made the process which could’ve been overwhelming, seamless and overall enjoyable and exciting. He was very knowledgeable, extremely organized and readily available for any questions that I had throughout the process. In addition, he displayed great patience and support as he walked me through each step involved in the home buying process. I felt John had my best interest in hand from the beginning, when he began my search, listening and taking note of what I was looking for in a home. John continued to exemplify this attitude throughout each step of the process, from putting in an offer, to the home inspection and all the way up through closing. Overall, John made me feel that finding me my first home was his top priority and I would highly recommend him as an agent to other future home buyers. - Jenna P.